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Syncly

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Transform customer experiences with AI-driven feedback analysis, dynamic sentiment monitoring, and seamless integration.

AI Categories: project management, customer support

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Updated 05/17/2024

Surface up what NPS and CSAT don't tell.

With Syncly, users gain holistic visibility based on everyday customer interactions and understand what needs to be done in order to achieve a 5-star customer experience.

🙌 Integrate seamlessly with the tools that you already use (Zendesk, Gorgias, Intercom, Gong, Front, etc.)

🔥 Identify the most critical issues that drive customers unhappy

⚡️ Let AI categorize customer feedback automatically

📈 Visualize trends and share actionable insights easily across functions

The excitement keeps coming with ✨Our most advanced AI features✨!

  • With Smart Insight, identify the most critical issues that hinder customers experience without having to read all customer interactions across the user journey.
  • Ask Syncly AI to pinpoint the positive and negative sentiment drivers and get instant action items to elevate customer experience.
  • With Customers AI, monitor sentiment trends by account and individual user, to proactively engage with customers with underlying issues before they become at-risk.

Sign up for a demo and get a free analysis on what makes your customer happy at Syncly.app!

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