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AI-assisted tool for creating and managing knowledge bases and FAQ pages

AI Categories: customer support

Pricing Model:
Free Trial
Updated 03/26/2024

Siedesk is an AI-assisted tool designed to simplify the creation and management of knowledge bases and FAQ pages for both internal and external use.

Key Features:

  1. User-friendly interface and search functionality: Easily find and access information.
  2. Customizable appearance: Reflect brand identity through customized help center design.
  3. Domain name customization: Publish the help center with a domain name of choice.
  4. Real-time tracking: Track customer searches, article views, likes, and dislikes for data-driven improvements.
  5. Optimized for SEO: Improve visibility and search engine rankings.

Use Cases:

• Efficient knowledge management: Streamline the creation and organization of knowledge bases and FAQ pages.

• Enhanced customer support: Provide fast and efficient customer support with comprehensive resources.

• Brand customization: Reflect brand identity through customized help center design.

• Data-driven improvements: Utilize real-time tracking to improve popular articles and revise less successful ones.

Siedesk is a powerful all-in-one solution for businesses looking to create and manage internal and external knowledge bases and FAQ pages.

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