Product Information
Cordless Features
Cordless is an AI-powered contact center solution that helps customer support teams provide better service over the phone.
Key features include:
- Automatic call transcription: Transcribes calls in real-time, saving time and improving accuracy
- Conversation intelligence: Analyzes calls to provide insights into customer behavior and preferences
- Sentiment analysis: Determines the emotional tone of a call to help agents respond appropriately
- And much more!
Cordless is an ideal fit for businesses that want to improve customer experience over the phone.
Use cases:
- Customer support: Provides agents with the tools they need to handle customer inquiries with ease
- Sales: Helps sales teams close deals more effectively by providing insights into customer needs and preferences
- Marketing: Provides valuable data on customer behavior and preferences that can be used to improve marketing campaigns
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