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ServiceNow is at the forefront of technological advancements in Artificial Intelligence, securing a #21 rank on the AI innovations leaderboard among the top 100 tech companies. ServiceNow has released 28 AI-driven solutions in the last 6 months alone. Among those innovations, Business, Automation and Productivity represent 82% of their AI-related product releases. Below is a breakdown of ServiceNow's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated May 29, 2024
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ServiceNow's AI Innovations

Nov 01, 2023 - May 30, 2024
28
3.70%
© Futurepedia.io

ServiceNow's AI Innovations by Type

Nov 01, 2023 - May 30, 2024
© Futurepedia.io

0 AI Innovations

DateInnovation NameTypeCategoryDescription
05/10/2024Workplace Service Delivery CapabilitiesFeature

Business

AI-driven insights for smarter workplace utilization.

05/10/2024Talent Development Solution EnhancementsFeature

Business

AI-infused learning for skills and internal mobility support.

05/08/2024Threat Intelligence Security CenterProduct

Security

Automates cyber threat intelligence lifecycle management.

05/08/2024Desktop AssistantFeature

Productivity

AI-powered self-service for troubleshooting issues.

05/08/2024ServiceNow-Equinix AI Platform EnhancementsFeature

Business

End-to-end visibility, intelligent insights for digital infrastructure.

05/08/2024Now Assist GenAIFeature

Automation

Generative AI capabilities for enhanced customer experiences.

05/08/2024Fujitsu KozuchiFeature

Automation

Generative AI for reducing business incidents.

05/08/2024Knowledge Article SummarizationFeature

Text

Boosts agent productivity with content summarization.

05/08/2024BYO GenAI ModelFeature

Business

Offers flexibility for AI-driven enterprise transformation.

05/07/2024Unified ExperienceService

Business

AI-powered solution for customer service and support.

05/07/2024Employee Center Pro KioskFeature

Productivity

Offers intelligent self-service for deskless workers.

05/07/2024Manufacturing Commercial OperationsFeature

Business

Streamlines operations with GenAI for manufacturing.

05/07/2024Automation Engine EnhancementsFeature

Automation

Improves RPA deployments and automation view.

05/07/2024Creator StudioFeature

Coding

Expands low-code, no-code development tools.

05/07/2024Now Assist in GCCFeature

Business

Brings GenAI features to public sector customers.

05/07/2024Playbook GenerationFeature

Automation

Automates complex workflow creation efficiently.

05/07/2024Service Catalog Item GenerationFeature

Coding

Enables rapid creation of service catalog items.

05/07/2024Now Assist for Strategic Portfolio ManagementFeature

Business

Accelerates strategic decisions with customer feedback analysis.

04/25/2024Now Assist AIFeature

Automation

AI-driven assistance across all business workflows

03/20/2024Washington DC Platform ReleaseFeature

Automation

Accelerates enterprise transformation with generative AI capabilities.

02/28/2024Open-Access LLMsProduct

Text

Launched with Hugging Face and NVIDIA, focusing on AI.

12/02/2023Supply Chain SolutionService

Business

Streamlines supply chain management with AI.

12/02/2023Automotive Manufacturing SolutionProduct

Business

AI application for vehicle manufacturing data management.

12/02/2023Cloud Transformation SolutionService

Automation

Facilitates cloud adoption with AI-driven insights.

12/02/2023AI Call Center SolutionService

Business

Integrates AWS AI with ServiceNow for call centers.