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ServiceNow

ServiceNow is at the forefront of technological advancements in Artificial Intelligence, securing a #20 rank on the AI innovations leaderboard among the top 100 tech companies. ServiceNow has released 50 AI-driven solutions in the last 6 months alone. Among those innovations, Business, Automation and Productivity represent 76% of their AI-related product releases. Below is a breakdown of ServiceNow's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated Oct 05, 2024
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ServiceNow's AI Innovations

Apr 01, 2024 - Oct 06, 2024
50
194.12%
© Futurepedia.io

ServiceNow's AI Innovations by Type

Apr 01, 2024 - Oct 06, 2024
© Futurepedia.io

0 AI Innovations

DateInnovation NameTypeCategoryDescription
09/25/2024Xanadu AI Industry SolutionsService

Automation

AI-powered automation for Retail, Telco, Banking, and more.

09/25/2024Xanadu AI PlatformFeature

Automation

New AI platform capabilities enhancing efficiency and experiences.

09/25/2024Xanadu AI AgentsProduct

Automation

AI agents with deep contextual comprehension for prompt-based activities.

09/24/2024Now Assist For HR Service DeliveryFeature

Text

GenAI streamlines work experiences for employees, managers, and HR teams.

09/11/2024Knowledge GraphProduct

Data Science

Unified data management and analytics with GenAI capabilities for personalization.

09/11/2024RaptorDB ProProduct

Data Science

High-performance database enhancing AI-driven data processing and analytics.

09/10/2024Copilot For Microsoft 365 IntegrationFeature

Productivity

Integration of Now Assist with Microsoft 365 for seamless experience.

09/10/2024LLM-Based Proactive PromptsFeature

Productivity

AI-driven prompts for timely task reminders in HR Service Delivery.

09/10/2024Change SummarizationFeature

Productivity

AI tool for summarizing IT change requests and related data.

09/10/2024Chat And Email Reply GenerationFeature

Text

AI-generated responses for chat and email to reduce manual effort.

09/10/2024Data Visualization GenerationFeature

Data Science

AI tool for generating data visualizations using natural language prompts.

09/10/2024Now Assist Skill KitFeature

Automation

Pro-code tool for developing custom GenAI skills and prompts.

09/10/2024Now Assist For Sourcing And Procurement OperationsFeature

Business

AI tool to simplify and expedite procurement requests and compliance.

09/10/2024Now Assist For Security OperationsFeature

Security

AI-driven tool for accelerating security incident response workflows.

09/10/2024Now Assist Skill KitFeature

Business

Tool for building and deploying custom GenAI skills.

09/10/2024IT Service Management AI AgentsProduct

Business

AI agents for IT service to improve productivity.

09/10/2024Customer Service Management AI AgentsProduct

Business

AI agents for customer service to reduce resolution time.

09/10/2024Retail Service ManagementProduct

Business

AI-powered solutions to unify retailer ecosystems and enhance customer experiences.

09/10/2024Retail OperationsProduct

Automation

AI and automation to streamline in-store tasks and improve self-service.

09/10/2024Now Assist For Public Sector Digital ServicesFeature

Business

GenAI capabilities for managing complex government service cases efficiently.

09/10/2024Now Assist For InsuranceFeature

Business

GenAI-powered claims resolution and servicing to improve customer experiences.

09/10/2024Now Assist For Financial Services OperationsFeature

Business

GenAI capabilities to boost agent productivity and customer experiences in financial services.

09/10/2024Now Assist For Telecom, Media, And TechnologyFeature

Business

GenAI capabilities for resolving service problems and improving customer experience.

09/10/2024Now Assist For BankingFeature

Business

GenAI-powered solutions for banking dispute resolution and customer loyalty.

09/10/2024GenAI-Powered Incident And Alert AnalysisFeature

Automation

Uses GenAI for simplified incident and alert message analysis.