ZAPT
Builds operations software shaped to how you work.
Key Takeaways
- What it is
- Builds operations software shaped to how you work.
- Pricing
- $170 per month
- Best for
- Tailored And Maintained For You
- Plain-Language Setup
- Same-Day Changes
- Rating
- 4.4/5
What is ZAPT?
ZAPT is operations software for service businesses, shaped to how each team works and built and maintained by the ZAPT team rather than sold as a fixed product. The company puts it plainly on its homepage: tell them what the business needs, and they build it. Rather than making operators bend their process around generic software, ZAPT runs every customer on one shared platform and tailors it around quoting, scheduling, stock, job tracking, and compliance. Its founders bring applied machine learning experience, and structured operational data sits at the center, laying groundwork for both today's apps and future AI agents instead of relying on a generic chatbot.
ZAPT calls itself a fourth option, sitting between off-the-shelf software, expensive bespoke builds, and risky do-it-yourself projects. Instead of handing over a generic assistant, it bakes each customer's process into a platform it keeps maintaining, then adjusts that software continuously as operations change. Combined with a founder team rooted in applied machine learning and a focus on long-term relationships over venture-style growth, that gives ZAPT a genuinely opinionated take on how AI-era business software should be built and looked after.
ZAPT suits teams that care most about getting their specific way of working into software, without signing up for a multi-month custom project or running their own codebase. It pairs a tailored, continuously maintained platform with same-day changes and founder-level support, treating AI less as a gimmick and more as the long-term engine behind structured, dependable processes. Service businesses that want a managed, opinionated operations platform with room for future AI agents will find ZAPT well worth a look.
Who is Using ZAPT?
Trades and Field Service Businesses
Quoting on site, attaching photos to job cards, and keeping scheduling and invoicing together.
Inventory-Heavy Small Businesses
Keeping stock, orders, and job usage aligned instead of juggling spreadsheets.
Healthcare and Wellness Providers
Coordinating schedules, notes, and compliance through apps such as Wellbook or Physio Manager.
Financial and Professional Services
Running deal pipelines, documentation, and regulatory tracking.
Uncommon Use Cases
Adopted by niche compliance and inspection firms standardizing messy processes; used by founders who want operations software in place from day one rather than after growth pains hit.
Key Features
Rating Breakdown
Pricing Plans
Free Trial
- 7 days free
- No card required
Subscription
$170 per month
- Every app on the platform, all updates, one shared data platform, direct founder support, and no tiers, per-app charges, or usage fees
ZAPT Use Cases
New-starter onboarding
Manage right-to-work checks, contracts, policies, payroll, induction, DBS records, and signed documents.
Outcome: A completed starter pack with the employee marked hired.
Gym and physiotherapy management
Manage bookings, clinical notes, classes, hiring, rehabilitation plans, personal training, and events.
Outcome: Connected operations across the clinic or studio.
Construction and trade operations
Create a quote on site, convert it into a job, and produce an invoice.
Outcome: Less reliance on separate spreadsheets.
Electrical compliance
Manage EICRs, testing schedules, and landlord reminders.
Outcome: Better tracking of recurring compliance work.
Field-service operations
Manage timesheets, visits, and Site Ops jobs from one login.
Outcome: Connected field and office operations.
Workflow Ideas with ZAPT
New-starter onboarding
- 1Send an invite link
- 2Complete right-to-work checks, contract, policies, payroll, and induction
- 3Upload DBS records and mark the starter pack complete
Trade job lifecycle
- 1Create a quote on site
- 2Turn the quote into a job
- 3Create the invoice
Compliance testing
- 1Record an EICR or test schedule
- 2Track when testing is due
- 3Recall the landlord when the test is due
How ZAPT fits into your stack
Browser
ZAPT is used as a web application through app.zapt.ai, where teams access the business apps configured for their workflows.
Docs and writing
Docs are one of the core app types in ZAPT’s unified platform, alongside CRM, jobs, and people records.
Pros
- +Custom Feel Without Custom Cost: A shared platform shaped per business costs far less than a full bespoke build.
- +Founder-Level Support: Customers deal directly with the founders by email or call, which makes gathering requirements and iterating surprisingly human for a SaaS product.
- +No Code For End Users: Teams work through configured screens and workflows while ZAPT handles all engineering and hosting.
- +Built For Long-Term AI Use: Structured processes come first, so future AI agents can act on consistent operational data instead of just summarizing documents.
Cons
- −Managed, Not Pure DIY: Teams wanting a drag-and-drop builder with full self-service control will find ZAPT more service-led than expected.
- −Integrations Beyond The Basics Are On Request: Xero and Stripe are built in, but heavier third-party needs should be confirmed up front.
- −Single Flat Price: Simple, but it may feel rich for very small teams running just one light workflow.
Limitations & when to consider alternatives
Known limitations
- Single shared login. The pricing model states that the whole team shares one login rather than using per-seat accounts.
- Billing begins after a second user joins. The service is free while used by one person; billing starts one week after a second user joins.
- New apps take longer than changes. Existing-app changes are usually live within an hour, while a new app takes a couple of days for an initial version and one or two weeks for completion.
- Vendor-managed changes. Users request changes and ZAPT updates the apps; users do not independently build or manage the software.
- Flat monthly pricing. The documented price is $170 per month for the whole team, rather than a separate plan for each app.
How to Use ZAPT
- 1
Describe your business
Tell ZAPT what the business does and what is getting in the way so it can identify the appropriate starting apps.
- 2
Start with the recommended app stack
Use the sector-specific apps ZAPT selects, such as Wellbook, Physio Manager, Trade Desk, or Stockpile.
- 3
Invite the team
Use the invite workflow to bring the second user into the system; billing begins one week later.
- 4
Request changes
Describe missing functionality or workflow changes to ZAPT, which updates existing apps or adds new ones.
- 5
Connect payments where needed
For supported payment workflows, connect Stripe Connect through Settings.
- 6
Expand the app stack
Add apps from the library of more than 60 business-focused apps as operational needs grow.
Who is ZAPT For?
Gyms and physiotherapy businesses
ZAPT provides bookings, clinical notes, classes, hiring, and rehabilitation plans in connected apps.
Builders and trades
ZAPT supports quoting on site, converting quotes into jobs, and invoicing without another spreadsheet.
Electricians
The platform supports EICRs, test schedules, and landlord recalls when tests are due.
Field services
ZAPT connects timesheets, visits, and Site Ops jobs under one login.
Care providers, mortgage brokers, charities, and venues
ZAPT lists these sectors among the businesses it builds connected software for.
Frequently Asked Questions
What does it cost to start?
ZAPT is free while it is just one user, with no card required. Billing starts one week after a second user joins at $170 per month.
What if I only need one app?
One subscription covers everything, with no penalty for using only one app and no additional charge when more apps are added.
Do I need to build or manage anything myself?
No. ZAPT sets up and updates the apps, while the team uses them without technical skills, agents, or tools to run.
How fast do you update the apps?
Changes to an existing app are usually live within an hour. New apps receive an initial version within a couple of days and typically take one or two weeks to prepare fully.
Why apps instead of an AI assistant?
ZAPT says businesses need the same data captured consistently by different people; apps provide that structure, while assistants handle one-off tasks.
Can you take over something I built myself?
Yes. ZAPT can rebuild an existing project on its platform with authentication and backups, then handle hosting, new apps, and feature changes.
Community reviews
3 reviews from people who use ZAPT.
Sign in to leave a review for ZAPT.
piyush das
Andrew Pearce
Phil G
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