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Salesforce is at the forefront of technological advancements in Artificial Intelligence, securing a #5 rank on the AI innovations leaderboard among the top 100 tech companies. Salesforce has released 116 AI-driven solutions in the last 6 months alone. Among those innovations, Business, Data Science and Automation represent 71% of their AI-related product releases. Below is a breakdown of Salesforce's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated May 21, 2024
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Salesforce's AI Innovations

Nov 01, 2023 - May 21, 2024
116
41.46%
© Futurepedia.io

Salesforce's AI Innovations by Type

Nov 01, 2023 - May 21, 2024
© Futurepedia.io

0 AI Innovations

DateInnovation NameTypeCategoryDescription
05/21/2024Industry-Specific Prompt TemplatesFeature

Business

Pre-built actions and prompts for Salesforce applications.

05/21/2024Einstein Studio Integration with IBM Granite ModelsFeature

Text

Enhances CRM with IBM's AI for various use cases.

05/15/2024MuleSoft Accelerator for Salesforce Order ManagementFeature

Automation

Accelerates integration for Salesforce Order Management.

05/15/2024Anypoint Partner Manager with Intelligent Document ProcessingFeature

Automation

AI-enhanced document processing for streamlined order management.

05/15/2024Einstein Sales Emails for PRMFeature

Text

Generative AI for scaling partner communications in CRM.

05/15/2024AI Tools for Education CloudFeature

Business

Enhances student support and career readiness.

05/15/2024MuleSoft B2B and B2C IntegrationFeature

Business

AI-driven integration for order lifecycle management.

05/15/2024Generative AI for Channel SalesFeature

Business

Extends AI capabilities to channel sales teams.

05/15/2024Bring Your Own LLM ExpansionFeature

Data Science

Connects OpenAI, Azure, Google, AWS LLMs to Salesforce.

05/14/2024Bring Your Own LLMFeature

Text

Custom LLM integration for enhanced AI capabilities.

05/14/2024Intelligent Question Generator for Student IntakeFeature

Automation

Improves student intake with AI-crafted questions.

05/14/2024Einstein Copilot Recruitment & Admissions ActionsFeature

Text

Generative AI for student recruitment queries.

05/14/2024Data Cloud for EducationFeature

Data Science

Centralizes educational data for AI insights.

05/09/2024AI Automation with Generative Page DesignerFeature

Automation

AI-driven design automation for Commerce Cloud.

05/06/2024Einstein Copilot for Mobile WorkersFeature

Productivity

Instant response sourcing from organizational knowledge for mobile workers.

05/06/2024Unified KnowledgeFeature

Business

Integrates knowledge resources into Salesforce for service efficiency.

04/30/2024Tableau Pulse in Microsoft TeamsFeature

Productivity

Personalized insights within Microsoft Teams.

04/25/2024Zero Copy Partner NetworkProduct

Security

Secure AI integration with Salesforce Data Cloud.

04/25/2024AI-Powered Capabilities for BanksFeature

Business

AI to resolve bank transaction disputes quickly.

04/25/2024Einstein Copilot Actions for SellersFeature

Business

AI features for sales optimization.

04/25/2024Einstein 1 PlatformProduct

Business

AI platform unlocking customer relationship insights.

04/25/2024Einstein for ServiceFeature

Audio

Automatically stores voice interaction context for efficiency.

04/25/2024Recommended ActionsFeature

Productivity

AI-recommended actions for task completion.

04/25/2024Copilot AnalyticsFeature

Data Science

Analytics dashboard for Einstein Copilot usage.

04/25/2024Call ExplorerFeature

Text

AI query tool for call transcript insights.