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Transforms feedback surveys by using an AI bot to collect customer feedback through text messages and WhatsApp, resulting in significantly higher submission rates.

Added on August 16, 2023


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Tabnam Features

Tabnam presents a groundbreaking solution that redefines the landscape of feedback surveys by introducing an AI-powered approach to data collection. By leveraging the convenience of text messages and WhatsApp, Tabnam enhances engagement and increases submission rates, providing valuable insights for various purposes.

Key Features:

  • AI-Driven Feedback Collection: Replaces traditional surveys with an AI bot that interacts with customers through text messages and WhatsApp, resulting in higher engagement and response rates.
  • Multichannel Aggregation: Gathers feedback from multiple sources, aggregating insights from diverse customer interactions.
  • Enhanced Customer Success: Achieves up to 30 times higher response rates on feedback surveys, ensuring no customer concerns go unnoticed.
  • Efficient Market Research: Enables rapid surveying of a large customer base, providing deep insights within minutes rather than weeks.
  • Streamlined Product Management: Aggregates issues from platforms like GitHub and Zendesk, offering swift insights for informed roadmap prioritization.
  • Real-time Quality Assurance: Implements timed surveys to monitor customer experiences in real-time, enhancing quality assurance practices.

Use Cases:

  • Customer Engagement: Facilitates higher response rates for comprehensive customer feedback, enhancing customer engagement and satisfaction.
  • Market Insights: Offers quick and efficient market research by gathering insights from a wide customer base in a fraction of the time.
  • Product Roadmap Prioritization: Provides valuable feedback for product management decisions, ensuring informed and strategic roadmap planning.
  • Quality Assurance: Monitors customer experiences in real-time, allowing for swift responses and improvements to enhance quality.
  • Startup Acceleration: Aids startup founders in collecting feedback more effectively, accelerating the process of achieving product-market fit.

Tabnam is a transformative AI tool that disrupts traditional feedback surveys by introducing efficiency, engagement, and actionable insights through innovative AI-driven methods. With its ability to engage customers where they are most comfortable, Tabnam paves the way for enhanced customer experiences and strategic decision-making.

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