Product Information
Kore.ai Features
Kore.ai is a provider of AI-optimized customer and employee experiences, offering a range of industry-specific virtual and process assistants. Key features and advantages include:
- Experience Optimization (XO): Blends conversational AI and digital UX for seamless interactions
- Industry-focused products: Offers solutions for contact centers, banking, healthcare, commerce, IT support, HR support, and collaborative workspaces
- SearchAssist: A cognitive search solution with conversational support
Use cases for Kore.ai cater to various industries and professionals:
- Customer service teams seeking AI-driven virtual assistants to enhance customer experience
- HR and IT support teams looking for AI-powered solutions to streamline employee support
- Businesses and organizations aiming to improve customer and employee interactions through AI technology
Overall, Kore.ai provides a comprehensive platform for automating interactions and optimizing experiences across multiple industries.
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