We may earn compensation from some listings on this page. Learn More

Gladly logo


Rated 5 out of 5
1 user reviews
Gladly featured

Automation platform that revolutionizes customer service by enabling personalized self-service

AI Categories: customer support

Pricing Model:
Paid, $150
Updated 02/24/2024

Gladly's Sidekick is a groundbreaking AI and automation platform that transforms the landscape of customer service by introducing personalized self-service solutions. Operating in harmony with Gladly Hero, their people-centered platform for agent-assisted customer service, Sidekick incorporates advanced generative AI and no-code automation to deliver seamless and tailored customer self-service experiences through Self Service Threads.

Key Features:

  1. Personalized Self-Service: Enable personalized and engaging self-service experiences for customers.
  2. Generative AI and No-Code Automation: Utilize advanced AI and automation technologies for efficient customer interactions.
  3. Seamless Integration with Gladly Hero: Work in tandem with Gladly Hero for a unified and comprehensive customer service solution.
  4. Scalable Customer Support: Address a wide range of customer needs and execute transactions efficiently.

Use Cases:

  • Customer issue resolution: Empower customers to handle complex tasks such as returns and exchanges through Self Service Threads.
  • Streamlined customer interactions: Provide seamless and personalized self-service experiences for common customer inquiries.
  • Building customer loyalty: Enhance customer satisfaction by combining AI-powered efficiency with people-centered customer service.

Gladly's Sidekick redefines the customer service landscape, offering a powerful combination of personalized self-service and agent-assisted support. By leveraging advanced AI and automation capabilities, Sidekick enables businesses to create meaningful and engaging interactions with their customers, fostering loyalty and customer satisfaction.

Featured AI Tools

Active deal663

AI Influencer Creation Platform, pioneers the digital content space by allowing users to effortlessly craft and manage AI-driven virtual personas.

Active deal31

Harness AI for instant market analysis, strategic insights, and competitive intelligence.

Become the AI Expert of Your Office

Join 200,000 professionals adopting AI tools for work

  • Bookmark 100s of AI tools that interest you
  • Get personalized AI tool recommendations every week
  • Free weekly newsletter with practical news, trending tools, tutorials and more
Create A Free Account

Did you find this content helpful?

Promote Gladly

Gladly Reviews

from 1 reviews
user img
Rated 5 out of 5


Thibault B.

Gladly's Sidekick is a game-changer in customer service, seamlessly blending advanced AI and automation with personalized self-service experiences. Its integration with Gladly Hero creates a comprehensive solution that empowers businesses to deliver exceptional customer interactions and build lasting loyalty. As someone who values efficient and tailored customer support, I've been truly impressed by the transformative impact of Sidekick in enhancing customer satisfaction and engagement.

Related Categories

Gladly alternatives


AI-driven, 24/7 customer support, insightful analytics, seamless integration.


Build an AI chatbot trained on your data.


AI-driven noise cancellation and meeting transcription for clear online communication.

Free Trial428

The most powerful AI editor that amplifies your creativity and productivity.


Open Source toolkit for building an AI assistant that lets users control your product through chat.

Active deal354

Revolutionize call management with AI-powered answering and workflow automation.

Free Trial286

Comprehensive social media management tool offering real-time moderation, sentiment analysis, and automated alerts